Customer experience
- Front Desk Operator
- Customer Care Executive
- Reservation Agent
- Order Taking Agent
- Customer Follow-up Agent
- Feedback Coordinator
haivaNever miss a customer. Never miss an opportunity. Your AI Employee steps in when you are busy, gets the work done, and brings you in when only you can make the difference.
Set up from your phone · Owner stays in control · Change it anytime

Do not start with a blank chatbot or build a workflow from scratch. Choose a role already shaped around the work your business needs, personalize it, and put it to work from the app.
Your AI Employee turns an incoming request into a completed outcome — with you in control of every exception.
“Can I order two entrées for pickup at 7:30?”
Order summary sent to the owner
Set the boundaries once. Your AI Employee recognizes exceptions, explains why you are needed, and gives you three simple ways to respond.
“We’re a party of 18. Can you make an exception for Friday?”
Your AI Employee can represent your business in your own voice — preserving the warmth, familiarity and personality customers associate with you, even when you are busy.
Configure your AI Employee to understand and speak across 140 languages — so one local business can serve a remarkably diverse community without building separate experiences.
Built for owners who need work completed — not another inbox to check.
| THE CUSTOMER NEEDS | TYPICAL ANSWERING AI | HAIVA FOR BUSINESS |
|---|---|---|
| An immediate response | Answers or takes a message | Answers and understands the request |
| Something completed | Forwards it to you | Orders, books, qualifies and confirms |
| A human decision | Transfers without context | Escalates with reason and recommendation |
| Your business experience | Uses a generic script | Uses your voice, knowledge and rules |
| A quick start | Needs setup or specialists | Ready-to-work roles, configured from an app |
Choose a role instead of designing an automation from scratch.
Routine work flows through. Exceptions come back with context.
Change its knowledge, rules, voice and availability whenever you want.
Adaptive-agent intelligence designed to understand, act and escalate.
No sales project. No workflow builder. The app guides you from choosing a role to testing the customer experience.
Search for your business and Haiva picks up your details, hours and website in seconds — no forms to fill in.

You choose what your AI Employee knows, what it may complete, and when it must bring you in.
Define hours, policies, limits and escalation triggers.
Review conversations, outcomes and owner handoffs from one app.
Give customers consistent answers grounded in the information you provide.
Test before activation, adjust anytime, or pause when needed.
Begin with the role that protects your most valuable customer moments. Add more AI Employees as your business grows.
per AI Employee · billed monthly
It goes beyond answering. Your AI Employee can complete routine customer work — such as capturing orders, booking appointments and qualifying inquiries — and bring you in when a human decision is needed.
You receive the request with its context and can take over, tell the AI Employee what to do, or handle it later. You define what should always be escalated.
Yes. You configure its knowledge, voice, languages, greeting, availability, policies and escalation rules. You can test the experience before going live and change it anytime.
Plans start at $9.99 per month per AI Employee and include 1,000 credits. If you need more usage, you can add credits without changing the way your employee is configured.
No. Haiva for Business is designed for business owners. The mobile app guides you from selecting a role to testing and activating your AI Employee.
Put your first AI Employee to work.
Prefer to talk it through first? Speak to the team →